Shipping & Returns
All orders placed on stewartgolfusa.com will be shipped using UPS Ground.
Orders are shipped within 48 hours of receipt, then will take up to 5 working days to arrive with you depending on where you reside in the US. All shipments are fully tracked and insured to give you full peace of mind.
In the event that you are not satisfied with any purchase from Stewart Golf, you may return unused goods, along with all original packaging and any labels within 30 days of receipt for a full refund. Personalised & Custom items are not eligible for a refund.
All goods come with a 12 month guarantee (carts are 24 months from the date of delivery). If an item is delivered faulty or becomes faulty through normal use then the following action needs to be taken:
For purchases under 30 days old
The warranty does not cover normal wear or damage that occurs through abuse, accident, neglect or failure to follow the instructions or warnings contained in the user guide. Stewart Golf USA is sole judge of any and all warranty claims. Proof of purchase is required. Warranty does not cover any freight charges.
For purchases over 30 days old but within guarantee
Please contact us in the first instance with details of the issue. You may be asked to return the item to us, along with a covering letter stating the fault, your order number/proof of purchase, and your daytime contact number.
We will inspect the item and, at our discretion, repair, replace, offer a like for like replacement, or we may return the faulty item if we conclude there has been no manufacturing fault. In cases where we feel there is no manufacturing fault, we may offer to repair the faulty item at your cost, if you accept the offer you will be required to pay for the repair before we proceed.